Axium SOP

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KITCHEN AND APPLIANCES

5.0 Kitchen Components and Appliances

It is extremely important to remember that when checking plumbing fixtures at the property we do not leave the room when we have water running to fill up a sink or bathtub. If we leave the water running in a sink/bathtub and get distracted, we run the risk of flooding areas of the home. If you need to leave the area where you are testing the plumbing fixtures make sure to turn off all of the water faucets before leaving. If we forget to follow this procedure, we could cause thousands of dollars of damage to the property.

5.01 Doors

Axium SOP Differences

Axium Requires: The inspector should check every accessible door at the property.

Tools Needed

No tools required to inspect the kitchen doors.

Procedure

  • Inspector should test every kitchen door by opening and closing it. Should check to make sure that it operates smoothly and is able to lock properly if there is a lock that is present.
  • Always check the door from the outside, not the inside, in case the knob is broken and you don’t want to lock yourself in the pantry in the kitchen. We are looking to make sure the door is square, aligned properly, latch closes, any damage on the front and don’t forget to look at the back of the door.

Common Defects

  • Door is very difficult to slide on the track or did not operate smoothly.
  • The door is damaged from a break in, pet, or has poor repairs.
  • The dead bolt needs adjustment or is missing.
  • The ball catch on the door needs adjustment or is missing.
  • The door is damaged, defective, delaminated, installed improperly, missing, or does not latch securely.
  • The door does not shut, is not square, is off track, peeling paint, or has been removed.
  • The door rubs at the bottom, floor, jamb, or top when opening and closing.
  • The door swings open/closed, swings over the step, or is weathered.
  • The door stop is damaged or missing.
  • The floor guides are missing or not operating.
  • There is a gap around the door.
  • The door handle is damaged, difficult to turn, loose, or missing.
  • The door hardware is not recessed.
  • The hinge is loose, missing, or missing screws.
  • The door jamb is deteriorated.
  • The door knob is loose, missing, or in need of repair/replacement.
  • The mirror on the door is cracked or broken.
  • The door is missing the handle or some other hardware.
  • The door needed nail heads set, putty, prep and paint or seal.
  • The shower doors swing, have a missing handle, or is not latching.
  • The slide latch is difficult to operate.
  • The strike-plate is missing, not latching, or is not tight.
  • The door was not inspected with a key.
  • Weather stripping is missing, damaged, or revealed daylight.
  • Window on the door is broken, cracked, or has a damaged seal.
  • The door would not close properly.

Common Mistakes

  • Not checking all of the components of the door.

5.02 Ceilings

Axium SOP Differences

Axium Requires: Same as NACHI Standards of Practice.

Tools Needed

The inspector will need to use the flashlight to inspect ceilings where the lighting is not good (like closets/pantries). Also, if the inspector observes any staining from water they should use the moisture meter to check that spot.

Procedure

  • While the inspector is in the kitchen they should observe the ceilings for any damage. If there is old repair or water stains they should always use the moisture meter. Make sure to take pictures of the moisture meter in the location of the stain or repair.

Common Defects

  • The ceiling has an access hole, crack, seam crack, multiple cracks, or several hairline cracks.
  • The ceiling is damaged, deteriorated, loose, is missing a piece, or is missing in areas.
  • The ceiling has nail pops, signs of repair, or is warped/buckled.
  • The ceiling is peeling from water leak above.
  • The ceiling has peeled in areas and needs prep/paint. The ceiling was peeling or loose.
  • The ceiling has a light stain or a water stain.
  • The ceiling revealed tape and nail beds in areas (cosmetic).
  • The ceiling showed pulling or wrinkling of the drywall tape at the corner, which could reflect structural movement in this area.

Common Mistakes

  • Not checking the entire ceiling for any damage.
  • Not using the moisture meter and taking a picture with it in the picture if there are signs of water staining or signs of repair.

5.03 Walls

Axium SOP Differences

Axium Requires: Same as NACHI Standards of Practice.

Tools Needed

The inspector will need to use the flashlight to inspect walls where the lighting is not good (like closets/pantries). Also, if the inspector observes any staining from water they should use the moisture meter to check that spot.

Procedure

  • While the inspector is in the kitchen they should observe the walls for any damage. If there is old repair or water stains they should always use the moisture meter. Make sure to take pictures of the moisture meter in the location of the stain or repair. Also check for moisture if you see bubbled paint.

Common Defects

  • The walls have an access hole, bulge, crack, seam crack, hairline cracks, or multiple cracks.
  • The walls have damage, pet damage, framing damage, or is deteriorated.
  • The walls have missing or loose grout.
  • The walls are loose or missing in areas.
  • There are signs of moisture behind the walls and/or moisture stains on the walls.
  • Possible mold-like substance is present on the walls.
  • There are nail pops, peeling paint, or the wall is peeling/loose in areas.
  • There are signs of repair or mismatch in paint at the walls.
  • The wall is sloped, had tape pulling/wrinkling, or revealed tape and nail bed areas.
  • The walls were missing silicone caulking around control knob cover plate.
  • The walls were not finished properly (Missing caulk or paint).
  • There is evidence of wood-destroying insects present at the walls.

Common Mistakes

  • Not checking the entire walls for any damage.
  • Not using the moisture meter and taking a picture with it in the picture if there are signs of water staining or signs of repair.

5.04 Windows

Axium SOP Differences

Axium Requires: The inspector shall inspect all accessible doors and windows by visual inspection and by opening and closing them.

Tools Needed

No tools required to inspect the kitchen windows.

Procedure

  • Inspect window frame, casing and sill for damage.
  • Look for signs of moisture intrusion around and under window.
  • If signs of previous leaks test area with moisture meter.
  • Inspect glass for damage, cracks, and evidence of broken seals.
  • Inspect lock and crank mechanisms by locking and unlocking and cranking handles.
  • Make note of missing cranks or other hardware.
  • Open and close window indicating smooth operation, checking spring rails and sash cords.
  • Make sure the window stays in the upright position without assistance.
  • If double sash window – open and close the top sash and verify proper operation.
  • Inspect window tilt mechanisms looking for damage plastic latches.
  • Inspect screens for damage or bent frames, or missing.

Common Defects

  • Sash Cords (Severed, Missing, Damaged)
  • Crank Handle (Not Working, Loose, Missing, Damaged)
  • Window Frame (Damaged, Loose, Peeling Paint, Moisture Damage)
  • Window Did Not Close Completely
  • Glass (Broken, Cracked, Missing, Loose at Frame)
  • Glass Not Tempered
  • Glazing Missing
  • Grille (Damaged)
  • Lock (Loose, Not Operating properly, Damaged, Missing)
  • NI – AC Unit in Window
  • Sash (Difficult to Operate, Not Aligned, Rubs or Scrapes, Stuck, Top Slides Down)
  • Screens (Missing, Damaged)
  • Window Thermal Seals (Damaged, Cloudy)
  • Sill, Casing, Frame (Damaged)
  • Spring Rails (Loose, Weak, Missing)
  • Missing Cranks
  • Locks Not Working

Common Mistakes

  • Damaging Blinds – Be very careful when opening and closing blinds. The blind cords can get brittle from being exposed to the sun. Support the blinds with one hand while pulling the cords and opening so all of the weight is not on the pull cords.
  • Returning Blinds to their original position – observe the exact position the blinds are in and return the blinds to the open or closed position as found.
  • Forcing windows open and breaking glass pane – Do not force a window open if it is stuck. Carefully try to open by applying pressure evenly to the top and bottom.
  • Missing Broken Seals – Look at the window from different angles while opening and closing and as you walk up to the window. Observe windows from exterior and interior looking for evidence of broken seals and foggy windows. If the windows are dirty then clean a small area with your towel to distinguish between dirt and condensation between the panes.
  • Not Inspecting Every Accessible Window – The one window you do not inspect is the one window that will have an expensive defect.

5.05 Floors

Axium SOP Differences

Axium Requires: The inspector should lift any carpets or rugs (if possible and not attached) in order to check for damage to the floor.

Tools Needed

If the inspector observes any staining from water, they should use the moisture meter to check that spot on the floor.

Procedure

  • While inspecting the kitchen observe the flooring for any damage. Run your hands on the floors around fridges, sinks, and dishwashers.  Feel for water, cupping, and curling.
  • Move rugs when inspecting floors, looking for cracked or damaged tiles or grout, water damage on wood floors, damaged linoleum.
  • Search for any signs of previous water damage and note any bowing/cracking on wood flooring. Remember to lift carpets and check underneath rugs if possible.
  • Also run your hands along the perimeter of the floor.

Common Defects

  • The floor is blemished, cracked, damaged, deteriorated, or faded.
  • The carpet is loose or loose at the edge.
  • The grout on the flooring is damaged or missing.
  • The floor has a hump, is loose, or missing.
  • The floor needs shoe-mold, is not sealed at the edge, or is not sloped to drain.
  • The floor had pet damage, slopes, squeaks, or is stained.
  • The floor revealed a seam or had seams that were wide/inconsistent.
  • The floor had tiles that were cracked, damaged, or loose.
  • The floor had a transition piece that was missing, a trip hazard, or was warped/buckled.
  • The floor was missing mortar/sealer or was not installed according to current standards.
  • The floor felt weak (not supported), had wear/tear, or had wet stains.
  • The floor revealed damage from WDI (Wood Destroying Insects).

Common Mistakes

  • Not running your hand along any wood flooring to feel for damage.
  • Not checking all of the flooring in the kitchen area for damage.
  • Not lifting rugs, carpets, or mats that could be covering up damage.

5.06 Counters

Axium SOP Differences

Axium Requires: The inspector should check to make sure that the counters are secured and don’t have any damage. Also want to check that there is not more than an 8” inch overhang.

Tools Needed

The only tool that the inspector might use is a tape measure to show that the counter top has an overhang of more than 8” inches.

Procedure

  • While the inspector is in the kitchen they should observe the counters to make sure that they are secured properly and there is no damage.
  • If you move anything on the counters to reach GFCI outlets, reach switches, or look at caulking on the back splash, make sure that you put everything back on the counter exactly the way that you found it.
  • If granite countertop, island, or peninsula has more than an 8” inch overhang it will require a brace or corbel. Also check for this on stone or composite countertops.
  • The other defect that we want to check for is caulking between the flood piece and the countertops.

Common Defects

  • Does not butt evenly against wall (wall out of square).
  • Countertop has more than an 8” inch overhang.
  • Countertop had facing that was loose in some areas.
  • Countertop has a burn mark, is chipped, is not level, is painted over, is stained, is swollen (blistered), is damaged, or is loose (not fastened securely).
  • There is loose tile or grout at the countertop.
  • The countertop has moisture stains or is swollen from moisture. (Showed signs of moisture intrusion).
  • he countertop needs caulking with silicone along the backsplash.
  • The countertop was cut out too wide at sink (gap was visible).

Common Mistakes

  • Not checking under overhangs for bracing if it is more than 8” inches. Make sure to use tape measure in the picture.
  • Not checking for caulking along backsplash or around the sinks.

5.07 Cabinets

Axium SOP Differences

Axium Requires: The inspector should check all cabinets, cupboards, and drawers in the kitchen area for proper operation and damage.

Tools Needed

The inspector might need to use a flashlight to see into certain cabinets. They might also use the moisture meter if there are signs of leaking or water damage in the cabinets.

Procedure

  • While in the kitchen the inspector should check the function of every cabinet and drawer to make sure that they operate properly by opening and closing them.
  • Make sure to look at the bottom of the cabinets while opening them to check for damage from leaks. This is especially important under the sink. Base cabinets can be damaged from previous water leaks, and can be sagged or warped.

Common Defects

  • The cabinets cannot open because it hits dishwasher or oven.
  • The cabinets are damaged, don’t work smoothly, has loose hinges, is loose, is peeling in areas, is unfinished, uses drywall screws, has a loose handle, has moisture intrusion, or overlap each other when closing.
  • The cabinets were warped or installed incorrectly.
  • The cabinets rub against each other when opened, rubs/hits the dishwasher, rubs/hits the microwave, rubs/hits the oven door, or rubs/hits the refrigerator.
  • The cabinets were sagged/warped, show wear/damage, has missing tracks/rails, were missing, or were missing hardware.

Common Mistakes

  • Not checking every cabinet in the kitchen for proper operation.
  • Not checking the cabinets for drywall screws.

5.08 Plumbing Drain and Vent Systems

Axium SOP Differences

Axium Requires: The inspector should check the plumbing drain and waste systems underneath the kitchen sink by filling up the sinks and draining them simultaneously.

Tools Needed

The inspector will need to use the drain stoppers to fill up the sinks with water and might need to use flashlight to check underneath the sink.

Procedure

  • When the inspector first starts to inspect the kitchen, they should begin with putting drain stoppers in the sinks and turning the water on to begin to fill them up.
  • Make sure as the sink is being filled up you should be listening and watching the sink fill. Don’t get distracted and don’t leave the kitchen while the sinks are filling up so it doesn’t overflow (only need it to be half full). You can go around and inspect other items in the kitchen while the sinks are being filled up.
  • Look for leaks around the faucet, mount, and test the sprayer to make sure it is working properly. Also, make sure everything is mounted correctly, secured, and caulked.
  • After you have filled up both sinks you will want to take your first picture for this section which should be of the sinks filled up. This way we can prove to the clients that we did fill up the sinks and test for leaks
  • Next, pull the drain stoppers and turn on the garbage disposal. Immediately look under the sink for for any leaks and touch all water connections with your hand checking for leaks. Should be touching the pipes, supply lines, drain lines, hoses, and the garbage disposal. Now you will take your second picture of the drain pipes under the kitchen sink to show that there are no leaks present after you drained the sink.
  • The final picture that needs to be taken for this section is of the base of the cabinet below the drain piping to show there is no leaking or water damage. This picture needs to be clear and show as much of the bottom of the cabinet as possible so we have good documentation that there are no leaks or signs of previous leaks on the base of the cabinet.

Common Defects

  • Drains that clog, leak, fail, or that are damaged or kinked.
  • Drains that are clogged, slow to drain, or missing.
  • Drains that have an “S” trap.
  • Traps that are missing or sloped incorrectly.
  • Drains that didn’t operate properly or hold water in the sinks.
  • Drains that are double trapped or have an improper connection.
  • Drains that are rusted or deteriorated.

Common Mistakes

  • During a flood test the drains underneath the kitchen sink will often leak. This is not your fault that it leaked but it is your responsibility to make sure that everything is dried up and the belongings under the sink are dried off. You will want to pull everything out to dry the base cabinetry and try to dry off all the bottles, boxes, etc. If there is something you see that is completely damaged or is causing a problem, you need to call the office right away so they can call the listing agent, so the listing agent can call the homeowner. Be sure to leave all items under the sink the same way that you found them.
  • Not checking the drain lines with your hands during the flood test of the sinks.
  • Not checking the supply lines for any leaking with your hands.
  • Not taking a representative picture of the drain lines and the cabinet floor below to show that there is no leaking or signs of previous leaking.
  • Having a flex drain line that could clog, leak, or fail.

5.09 Plumbing Faucets and Fixtures

Axium SOP Differences

Axium Requires: Same as NACHI Standards of Practice.

Tools Needed

No tools required to inspect the plumbing faucets and fixtures.

Procedure

  • While in the kitchen the inspector should observe all the faucets and fixtures for any damage or leaking. While the sink is turned on to fill up the sinks we will check for proper operation and make sure everything is installed correctly.
  • Check the sprayer to make sure that is working properly.

Common Defects

  • Faucet that is cracked, dripped, dripped when off, leaked, leaked around mount, was damaged, was missing, did not work properly, was partially clogged, or was weak in volume and pressure.
  • The spray nozzle is damaged, cracked, missing, loose, not working properly, dripped, dripped when off, or was stuck on spray mode. There was an “air-lock” when the spray nozzle was operated.
  • The control knob is damaged, cracked, missing, loose, not working properly, or leaked.
  • There is a hose that is blocked by the plumbing drain.
  • There was weak pressure or volume at the kitchen sink.
  • The control knob was “stripped” and doesn’t turn off properly.
  • The faucet continued to produce a full stream of water even when the spray nozzle was being used.

Common Mistakes

  • Not checking all of the plumbing fixture components in the kitchen for proper operation.
  • Not checking the sprayer to see if it is working properly.

5.10 Plumbing Water Supply and Shutoff Valves

Axium SOP Differences

Axium Requires: The inspector should check all water shut-off valves and pipes for leaks, corrosion, or if they are seized. We do not operate the shut off valves as part of an inspection.

Tools Needed

The inspector might need to use the flashlight in order to see under the sink and properly evaluate the shut-off valves.

Procedure

  • While inspecting under the sink the inspector should check the shut off valves for any leaking, corrosion, or if they have seized. The shut off valves should be checked both visually and by using your hands to fill for any damage or leaking.

Common Defects

  • Shut off valves are damaged or difficult to access.
  • The knob is damaged, missing, or rubs against a wall/cabinet.
  • Shut off valves are leaking, missing, seized, corroded, or not present.

Common Mistakes

  • Not checking the plumbing shut off valves with your hands to see if there are any leaks.

5.11 Food Waste Disposer

Axium SOP Differences

Axium Requires: The inspector should inspect the food waste disposer using normal operating controls and check for any leaking or damage to the disposer.

Tools Needed

The inspector might need to use a flashlight to be able to see under the sink. The drain stoppers will also be used in order to fill the sinks up with water.

Procedure

  • The first step is to fill the kitchen sinks up with water by using your drain stoppers. Once the sinks are about halfway full you will remove the drain stopper and turn on the food waste disposer using normal operating controls (switch).
  • As the garbage disposal is operating make sure to observe for anything out of the ordinary, like a loud sound or vibrating during operation. You also want to use your hand to check for any leaks or cracks in the food waste disposer, as well as checking to make sure it is properly secured and the plumbing is connected properly.
  • If there are no defects, the first picture that you will take is of the plumbing connections going into the food waste disposer. The second picture will show all of the plumbing connections. Make sure that there are no exposed wires and there is a nice clean clamp holding the wire in the bottom of the disposal.

Common Defects

  • The food waste disposer is damaged, hums, leaks, has a leak at the plumbing connection, is loose, noisy, or not working.
  • The rubber strainer/guard was missing or damaged.
  • The blades of the food waste disposer are rusty.
  • The power switch is too low and does not prevent children from operating.
  • The wiring is exposed, improper, has loose Romex, was missing a clamp, or was not secured.
  • The food waste disposer works but has debris and/or is old/rusty.

Common Mistakes

  • Not checking the food waste disposer with your hand. Sometimes there is a leak or a crack in the back of the food waste disposer that can’t be seen and only felt with hand.
  • Not filling the sink up with water and draining it using the normal operating controls.
  • Not checking the plumbing connections and electrical connections for proper installation.

5.12 Electrical Outlets

Axium SOP Differences

Axium Requires: Same as NACHI Standards of Practice.

Tools Needed

Use your GFCI receptacle tester on all accessible kitchen outlets and use the reset button on the tester to trip the GFCI. The inspector should have two GFCI outlet testers so they can double check outlets if other tester isn’t working properly or is broken.

Procedure

  • Plug GFCI tester into kitchen outlets and use the reset button to trip the outlet. If all the electrical outlets in the kitchen are not working, that should tell you there could be a GFCI outlet tripped somewhere or not resetting properly. So you just want to make sure you look for double GFCI’s on a circuit.
  • Make sure to trip every GFCI outlet that is accessible and document in the report by taking a picture of the GFCI receptacle tester plugged into the outlet with the proper light on. All kitchen outlets that service a countertop should be GFCI protected, even if it is an island. This is a standard that is grandfathered in, so if this is an older home we are going to suggest an upgrade for safety reasons. The 2014 NEC requires GFCI protection for receptacle outlets within six feet of all sinks as well as the dishwasher. Be sure to confirm that it is a GFCI outlet and not an AFCI outlet, which can look similar.
  • If the kitchen outlet is not working the code for that is a finger on the test button of the outlet tester showing that it didn’t trip properly. If there is another defect, like reverse polarity, you would point to the lights of the GFCI tester indicating that it is a defect. If the lights aren’t working properly or the picture doesn’t show the lights on the tester, use both fingers to point to the lights that should be on, indicating the defect.

Common Defects

  • No GFCI protection
  • Damaged or missing faceplate – Damaged or missing weatherproof cover
  • GFCI has multiple on one circuit, not grounded, will not reset, will not trip, or is not present.
  • Open Neutral – Reverse Polarity – Obstructed – Not Working – Not Grounded – Obstructed – Wired to Light.

Common Mistakes

  • Not resetting the GFCI after it has been tripped:

-For kitchen outlets the reset button will either be on the outlet that we are tripping, or it could be anywhere on any of the other kitchen outlets, so you will continue to look as you go around the kitchen. The new standard is for there to be two dedicated circuits for GFCI protection in the kitchen. These should not be connected to other GFCI circuits (i.e., bathroom, exterior, garage).

-Inspector should always re-check to make sure any GFCI’s are reset after they test them. Make sure the inspector finds the reset and they do not just leave the property. That’s a number one complaint that we get is that the GFCI is not working or outlet is not working when people come home, after we have been at the property.

5.13 Electrical Fixtures

Axium SOP Differences

Axium Requires: The inspector will check all accessible switches and lighting fixtures in the kitchen.

Tools Needed

No tools required to inspect the electrical fixtures in the kitchen.

Procedure

  • While inspecting the condition turn on all of the light fixtures to check that they are all working properly. Make sure to turn lights off after inspecting the kitchen.

Common Defects

  • Light socket adapter being used instead of having its own outlet.
  • Bulb(s) that are either missing or not working.
  • Can’t find light switch so unable to operate the light fixtures.
  • Light fixture has a chain that is missing or stuck.
  • The cord to the light fixture is hanging by the electrical wiring.
  • The light cover is cracked or damaged.
  • The light fixture is damaged, exposed, using an extension cord, is flickering, loose, missing, or has broken glass.
  • Light fixture is missing a cover, missing glass, missing a globe, or missing a part.
  • Light fixture is not working or is old/rusty.

Common Mistakes

  • Not checking all of the lights in the kitchen (sometimes they are hidden underneath the cabinets).

5.14 Dishwasher

Axium SOP Differences

Axium Requires: The inspector should run the dishwasher through a normal cycle and check to make sure that the dishwasher heats up and drains, with no leaking present under the dishwasher or sink. We will also inspect the dishwasher for any damage on the inside and outside of the unit.

Tools Needed

The inspector will need to use the infrared thermometer to check that the dishwasher was able to heat up during operation.

Procedure

  • When you first get into the property you will want to go into the kitchen and start the dishwasher on a normal cycle. Most of these cycles take two hours so you will want to start the cycle as soon as possible, this way when you get to inspecting the kitchen the dishwasher will be done with it’s cycle. This is where you will want to take your first picture of the dishwasher with the door closed after you started the cycle. You will skip the second picture at this time.

– Before turning on dishwasher, look under sink:

-Check to make sure the dishwasher is connected to the hot water supply, with a shutoff valve.

-Is the water turned on?

-Are supply lines leaking? (feel with your hand).

-Check that the drain loop hose is way up, and comes back down (preventing backflows).

-Check that the drain hose is connected to the drain, and is secure.

-Open dishwasher:

-Check to make sure that the dishwasher door opens and closes properly.

-Check that dishwasher is secured properly under counter and within cabinet.

-Close the detergent compartment.

-Slide racks back and forth for proper operation.

-Make sure the twirly sprayer arms are aligned straight.

-After observing all of this you can close and lock the dishwasher door.

-Open door after dry time:

-Check that the detergent compartment opened.

-Make sure the sprayer arms moved.

-Pull out the bottom rack.

-Check for leaks on the floor (feel with your hand) in front of dishwasher and sink cabinet.

-This is where you will take your second picture, showing the bottom of the pan and your infrared thermometer. This is to show that it drained (or not) and the heating element in the bottom heated up (or not).

-Close dishwasher.

-Open sink cabinet:

-Check for leaks underneath the sink after dishwasher stopped. (feel with your hand).

-This is where you will take your third picture of the section. Take a picture under the sink to show the drain hose and water supply connections.

  • Remember, the 2014 NEC requires GFCI protection for dishwashers, whether it is hard wired (check breaker box for GFCI circuit) or the dishwasher is plugged into an outlet (usually under the sink).

Common Defects

  • The dishwasher door did not open/close, was damaged, or fell open.
  • The control knob is loose, damaged, or missing.
  • The dishwasher is damaged, not attached, leaked, was noisy, didn’t drain, not filling with water, not operational, rubs cabinet/oven door, is rusted, or won’t stay closed.
  • The dishwasher handle is loose, damaged, or missing.
  • The dishwasher racks are loose, damaged, missing, missing wheels, are rusted, or did not operate properly. The soap dish is damaged or missing.

Common Mistakes

  • Not starting the dishwasher as soon as you enter the property.
  • Not checking under the sink before starting the dishwasher to make sure that everything is connected properly.
  • Not getting a clear second picture inside the dishwasher showing that it has drained completely. This picture also needs to show the infrared thermometer clearly so we can show that the dishwasher heated up properly.
  • Forgetting to take the third picture under the sink (the program will not ask for a third picture so you need to remember to take this third and final picture.
  • Not checking all of the different elements in the dishwasher including the racks, soap dish, handle, etc. Make sure we are checking for general damage and operation of the doors and racks in the dishwasher.

5.15 Ranges/Ovens/Cook Tops

Axium SOP Differences

Axium Requires: The inspector will inspect the cooktop burners and bake/broil features on the oven. It is very, very, very important to turn everything off when finished.

Tools Needed

The inspector will need the infrared thermometer to test temperatures on the oven/range and the gas detector to test for any gas leaks if it is a gas oven/range.

Procedure

  • Check to make sure that the oven has nothing on the inside. Pots, pans, skillets with grease, dish towels, groceries, and packing material. What do we do if the oven is full of items?

-A. If we open up the oven and it is full of packing material because it is a brand new oven, take a picture of the inside and exclude the inspection of the oven explaining that it is full of packing material and it needs to be removed prior to turning on the oven.
We do not take out all the packing material.

-B. If the oven is full of personal belongings, but if it’s only 1 or 2 items, like a skillet or pan or anything like that, you can take it out and inspect the oven. If you do remove anything, make sure that you put it back into the oven. Never leave pots or pans out on the counter or floor for the homeowner to come home and see.

-C. If the oven is stacked full of stuff, then you will take a picture of the inside of oven and let them know it was full of personal items and the oven was not inspected. This could indicate that the oven may not be working if they have it full of dishtowels or groceries. If the client is adamant about checking the oven, then you can have them remove the personal items.

  • Inspect the oven door operation, check to make sure that it opens and closes smoothly. Check to make sure that the hinges are not damaged, door springs operate to assist the door and the door does not fall to the ground. Check to make sure that the door handle isn’t damaged, disconnected, or missing. Lastly, make sure the glass on the oven door is not cracked or broken.
  • Turn on oven light and verify presence of oven racks.
  • If gas range, check burners, knobs, and gas line/valve for leaks. All gas appliances 
should have a shut off valve. Note the presence of and check for gas leaks. Use gas 
detector and make sure that it is in the picture.
  • Turn on oven to 350 degrees. Let it heat up while you are inspecting the rest of the 
 The inspector is just checking to see that the elements/burners are present and are working, not that it actually heats the oven up to the correct (350 degrees) temperature.
  • Turn on all cooktop elements or burners to high.
  • Verify all elements/burners are working. This will be the first picture that is taken with 
all cooktop burners on. Use infrared thermometer in picture showing that they are working properly. The picture only needs to be of the infrared directed at one cooktop burner, but make sure to check all burners with the infrared thermometer.
  • Verify bake and broil elements of the oven are working. This will be the second (Bake Mode) and third pictures taken (Broil Mode). Use infrared thermometer for each picture showing that the oven has heated up and is working properly. Ideally, we want both the bake and broil functions to be bright red in the pictures.
  • Turn off all the burners and the oven. THIS IS CRITICAL! Make sure the stove is OFF when you leave. The fourth and last picture you take needs to show that everything is off (show position of knobs and digital screens). Make sure you are close enough that you can read the dials and display, take two pictures if necessary.

Common Defects

  • Having a gas leak at the gas oven/range. Would check for gas leaks with gas detector at the burners, knobs, and if accessible, at the shutoff valve and gas line behind the range. Make sure gas detector is in the picture.
  • Gas/electric ranges not starting and not heating up.
  • Damage to the oven door or cooktop.
  • Knobs being burned or missing.
  • Digital displays not working.
  • Ovens that are unbalanced and not leveled out to countertop height.
  • Helpful Hint: If gas burners don’t fire up because its and you see the little spark and it is igniting, but it’s not firing up, you can try moving those little circles around and even try taking them off and putting them back on. Sometimes those are bumped to the side and it’s not allowing it to spark or to fire up properly, so try and move each one of those around just to make sure and see if that’s what the problem is. Then you can look and see if it is actually sparking or not. You can also diagnose it just one step further and see if there is actually gas coming out of it as well. If the whole gas range does not fire up, you may want to check and make sure that the gas is turned on. You can even get out your gas detector to see if you are getting any gas coming out, so if just sparking and nothing is firing up check and see if there is gas.

Common Mistakes

  • Leaving the oven or cooktop burners on after testing.
  • Not checking inside the oven for stored items before turning it on.
  • If inspector takes items (pot/pans) out of the oven it is important to put those items back in the oven after inspection and not leave on counter or floor.
  • Not taking a clear picture or two clear pictures if necessary to shows knobs and displays that oven is turned off.

5.16 Range Hood

Axium SOP Differences

Axium Requires: The inspector will check the range hood fan and light for proper operation.

Tools Needed

No tools required to inspect the range hood.

Procedure

  • While inspecting the kitchen the inspector should check the range hood light and fan by using the normal operating controls. There is one picture required for this section which should be taken of the underside of the range hood showing that the light is working. If this is a vented range hood make sure to open the cabinets above the range hood and take a picture of the vent.

Common Defects

  • There is crust or grime build-up on the range hood.
  • The control panel is loose or broken, but still appears to function properly.
  • The range hood did not work, was installed too low, is missing, is noisy/vibrates, is loose, or the light did not work.
  • The range hood is missing a fan cover, light bulb, or a Romex connector.
  • The range hood was not functional or is not installed properly and vents into the kitchen.
  • There is an open splice at the range hood.
  • The range hood vents into the cabinet or into the attic.
  • The range hood works but is old.

Common Mistakes

  • Not checking the different settings of the light and fan at the range hood.
  • Not turning off the range hood light or fan.
  • Not taking the proper picture or taking a picture of the vent in the cabinet above.

5.17 Microwave

Axium SOP Differences

Axium Requires: The inspector should check the microwave for proper operation by placing. The microwave tester inside the microwave turning it on using normal controls.

Tools Needed

The one tool that is used to test the microwave is the electromagnetic microwave tester. If you lose this tester you would have to use the backup, which would be the orange towel and infrared thermometer.

Procedure

  • We only inspect microwaves that are installed in the kitchen, not if they are portable microwaves that are just plugged in.
  • First, open the door to the microwave and check for any general damage. Check to make sure that vent fans are running and not making any noisy or rattling sounds. Also check for grease traps that are installed and that the light comes on when you open the door.
  • Place your microwave tester inside the microwave and set the cooking time for ten seconds. Make sure that you have your camera ready to take the picture.
  • Hit the start button and as the microwave starts to heat up the microwave tester will start to flash. When this happens, take your picture to show that the microwave was operational at the time of the inspection. An additional step to show that there is no leakage is to run the microwave tester alongside the outside of the microwave while it is operating to check for any radiation.
  • If you stop the microwave prior to the ten seconds running out, make sure to hit the clear button so the microwave doesn’t beep.
  • If you lose your microwave tester the backup for this would be taking your orange towel and getting it wet. Place the wet towel in the microwave and heat up for 20 seconds. Use the infrared thermometer to show that the towel heated to over 100 degrees.

Common Defects

  • Microwave is damaged or has a door that is not shutting.
  • The display is malfunctioning.
  • The frame of the microwave is damaged.
  • The handle is broken or damaged.
  • The microwave has a leak.
  • The microwave leans forward which causes the door to fall open when not latched.
  • The light inside the microwave is not working.
  • The microwave is not working or needs to be cleaned.
  • The microwave was not operational because the control pad and display were not functional at the time of the inspection.

Common Mistakes

  • Not using the microwave tester to inspect the microwave for operation or for leaks.
  • Not hitting the clear button if you stop before the time has ran out.
  • Not checking the microwave for other general damage.

5.18 Refrigerator

Axium SOP Differences

Axium Requires: The inspector should check the for the proper temperatures in the refrigerator and freezer, as well as check to make sure that the water is operational (if applicable).

Tools Needed

The inspector will need to use the infrared thermometer to test the temperatures in the refrigerator and the freezer. The orange towel might also need to be used to clean up any water that is spilled when testing that function of the refrigerator.

Procedure

  • Visually inspect the outside of the refrigerator for any general damage. If there is no connection for water on this refrigerator the first picture will be of the entire refrigerator.
  • If the refrigerator has connections for water you will want to test to make sure that this is working. Take your hand and gently press the button to get a little bit of water in your hand. Take a picture showing the water in your hand to prove that it was working. This will be the first picture if water is connected to the refrigerator.
  • Next, open the freezer and refrigerator doors and once again observe for any general damage. Make sure the doors open and close properly, and stay shut when they are closed.
  • When the doors are open you will take your second picture showing the temperature in the freezer using the infrared thermometer, this should be less than 10 degrees. The third picture will be the temperature in the refrigerator, which should also be taken using the infrared thermometer and it should be less than 45 degrees.

Common Defects

  • The water not working at the refrigerator.
  • The temperatures in the refrigerator or freezer not being cold enough.
  • The refrigerator not being operational or being damaged.

Common Mistakes

  • Not checking to make sure the water is working at the refrigerator.
  • Not checking the temperatures in the freezer or refrigerator and getting good pictures with the infrared thermometer.
  • Not checking behind the refrigerator (if accessible) for any leaking or damage.

5.19 Trash Compactor

Axium SOP Differences

Axium Requires: The inspector should inspect the trash compactor for any damage and make sure it works by using the normal operating controls.

Tools Needed

No tools required to inspect the trash compactor.

Procedure

  • Before operating the trash compactor make sure to look inside first because sometimes people will store things inside. Use the normal operating controls to turn the trash compactor on to see if it is working properly. Most kitchens don’t have trash compactors.

Common Defects

  • Control indicator is illegible.
  • The trash compactor did not work when operated.
  • Trash compactor does not cycle properly or the knob is broken.
  • The trash compactor had storage items inside and was not being used as a compactor.

Common Mistakes

  • Not testing the trash compactor.
  • Not looking inside the trash compactor before testing.

5.20 Presence of Installed Heat Source

Axium SOP Differences

Axium Requires: While the heat is turned on at the property the inspector will check the heat source in the kitchen if there is one present.

Tools Needed

The infrared thermometer will be used to test that heat is coming out from the supply register.

Procedure

  • Once the heat is turned on in the property (exact procedure will be under the heating system section) the inspector will check all accessible heat sources.
  • If there is a heat source in the kitchen you will use your infrared thermometer to check if heat is coming through the supply register. We want the picture to show us pointing the infrared thermometer at the supply register showing a temperature over 100 degrees.
  • Kitchens do not require a heat source. If there is no heat source present you will take a picture with the infrared thermometer turned sideways.

Common Defects

  • Supply register or return air cover is damaged, broken, loose, missing, noisy, old, or weak.
  • There is no heat coming to the supply register.
  • Baseboard heater is damaged, broken, loose, missing, noisy, old, weak, or has no heat coming from it.
  • Supply register is not intended for the floor.
  • The louver on the supply register is stuck or damaged.
  • There is no cover for the supply register, baseboard heater, or return air vent.

Common Mistakes

  • Not checking all of the supply registers in the kitchen when the heat is on at the property.
  • Not explaining to the client that kitchens don’t require a heat source, so it is okay if no heat source is present.
  • Only checking the registers for heat and not checking for any damage.