Inspection Training

Make Sure to Check the Siding of the Home While Performing the Roof Inspection

Customer Complaint: “During my inspection there was no mention from the inspector about the moss that is growing on the roof out of the siding. This was missed and I would like a refund”. 

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While inspecting the roof, the inspector will also want to make sure to check the siding. On a recent inspection, the roof was excluded because it had already been certified by a roofing company. The inspector did not walk the roof or inspect it from the ladder, so this moss growth from the siding was missed. The important lesson to learn from this mistake is to always inspect the roof if it is accessible and safe to do so. Even if the roof is brand new and has been certified, you should still inspect the roof because it might not have been installed to current standards and there could be defects that would not be seen unless the roof is walked. If there is a viable reason to not inspect the roof (too high, weather, etc.) the inspector will want to properly exclude the roofing section with an explanation and pictures.

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AXIUM PROCEDURE ON EXCLUDING AREAS OF THE HOME

While performing a home inspection at a property the inspector might come across an area that is not able to be accessed and therefore will not be able to be inspected.

Some examples of an area that might not be able to be inspected include:

-The roof because it is covered with snow.

-The attic because the entrance is blocked or there are clothes right beneath the access.

-The sump pump and pit is blocked by stored items in the basement.

-The plumbing system and components because the water is off at the property.

-The electrical system because the electricity is off at the property.

-The crawlspace because the entrance is blocked or it is dangerous to enter.

These are just examples but there could be multiple different reasons why we would have to exclude an entire section of the property. If you run into one of these circumstances, you will need to abide by the following procedure:

  1. Take pictures of the section you are not able to inspect that show why you are not able to properly inspect that section of the home. These pictures and a good description need to be in your report that is going to the client.
  2. Along with those pictures you will send a description to the office that details why the section has to be excluded. This is important to send to the office (admin@axiuminspections.com) during the inspection. This way a notice can be sent to the clients and agents letting them know about the situation. Even if the clients/agents are at the inspection and you explain to them the situation, you still need to send this email so it is documented through the office. If you operate your own company you can notify the clients/agents yourself if you don’t have an office to do this for you.
  3. The reason that you want to notify everyone during the inspection is so that the listing agent/homeowner have an opportunity to fix the problem during the inspection so that area can be inspected. If we are not able to inspect the area at the time of the inspection, we would have to charge a $150 trip charge to go back out and inspect at a later date. This is why we want to give them every opportunity to clear the area during the time of the inspection.
  4. Make sure that when you exclude this in the inspection program that you include the same pictures and description that you sent to the office, so it is covered in your report as well.