Category Archives: Software Training

EVERYONE SHOULD MAKE IT A HABIT TO UPDATE YOUR INSPECTION SOFTWARE AT LEAST EVERY TWO WEEKS!! It is important to update the inspection software on your phone on a regular basis so you can get the most up-to-date inspection software and comments. We are constantly making changes and updates, so in order to have the […]

Business, Software Training 0

When the inspector is performing a special inspection or re-inspecting a certain section of the home please use the following procedure: When you create the inspection on your phone you want to select the “Inspection Type” to perform this inspection. For instance, if you are performing a roof only inspection, you would select “Roof Inspection”. […]

Business, Software Training 0

ISN – Agreements and Payments in the Field Process: This is the process uploading Agreements in the field. The Agreement must be completed at the property. This preferred process is made easier with the ISN app. Responsibilities: The purpose is we want the office to be able to process it accurately, before you send in the […]

Software Training 0

ISN – How to Request Time Off Process for entering time off in the ISN schedule from an iPhone, specifically for Field Inspectors. Download the PDF 1. Click on the ISN app and once inside the app scroll to the bottom and select “Add Calendar Event”. 2. Once inside the Calendar Event start to enter […]

Software Training 0

Creating Inspections in Mobile Inspection Software How to create inspections in the FileMaker software Download the Procedure 1. Once you are logged into the FileMaker app on your iPhone click the “Utilities” button. 2. In the Utilities Menu click the “Create Inspection” button on the left side of the screen. 3. Next you will need […]

Software Training 0

When you are performing a home inspection with another inspector it is CRITICAL that the “Merge” numbers match exactly with each other. If the numbers don’t match, the reports will not merge correctly which could result in having to re-upload reports multiple times It is solely the responsibility of the Primary Inspector to make sure […]

Business, Report Writing, Software Training 0

While performing a home inspection at a property the inspector might come across an area that is not able to be accessed and therefore will not be able to be inspected. Some examples of an area that might not be able to be inspected include:-The roof because it is covered with snow.-The attic because the entrance […]

Business, Report Writing, Software Training 0

One of the most common phone calls that we receive after the client has moved into their home is an issue with the dishwasher not working properly. Inspection of all appliances, including the dishwasher, is outside the scope for a general home inspection. This means that we aren’t even required to inspect the dishwasher according […]

Kitchen, Software Training 0